Privacy policy

Estuaire worker co-op
Email: info@estuaire.coop

1. Introduction

At Estuaire (hereinafter “we”), we place great importance on protecting your personal information. This policy explains how we collect, use, disclose, and safeguard your information. By using our services or our website, you consent to the collection and use of your personal information in accordance with this policy.

2. Information we collect

We may collect the following information:

  • Identifying information (first and last name, email address, phone number)

  • Information related to your use of our website (IP address, pages viewed, preferences, etc.)

  • Any other information you voluntarily provide (for example, subscribing to a newsletter or requesting information)

3. How we use your information

We use your information to:

  • Respond to your questions and requests

  • Send you communications (newsletters, events) if you have consented

  • Improve our services and our website

  • Meet our legal and regulatory obligations

4. Sharing and transferring information

We do not sell or rent your personal information. However, we may share it with:

  • Our service providers (web hosting, email, web analytics) only when necessary

  • Public authorities if required by law

Transfers outside Quebec
Some of our providers, such as Google (Analytics, Gmail/Workspace), process and store data outside Quebec, including in the United States. Before any transfer, we assess whether these providers offer adequate safeguards, such as encryption and internationally recognized security standards.

5. Cookies

Our site uses cookies, including Google Analytics cookies, to collect statistical data on site usage (pages viewed, time on site, traffic sources). You can manage your preferences and disable certain cookies through your browser settings. Cookies that are strictly necessary for the site to function cannot be disabled.

6. Retention and protection

We retain your personal information only for as long as necessary for the purposes identified. We implement reasonable security measures to protect your data against unauthorized access, loss, or misuse.

7. Your rights

In accordance with Quebec’s personal information protection law (Law 25) and applicable Canadian laws, you have the right to:

  • Access the personal information we hold about you

  • Request its correction or deletion

  • Withdraw your consent at any time, subject to legal or contractual obligations

To exercise your rights, contact us at: info@estuaire.coop

8. Privacy Officer

The person responsible for the protection of personal information at Estuaire is:

Vanessa Girard-Tremblay
Email: info@estuaire.coop

9. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or to comply with new legal requirements. The update date will appear at the bottom of this document.

Last updated: August 2025